Privacy Policy

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Effective as of 18 August 2016

​​SIHOS Hospitality Group Pte. Ltd. herein also referred to “SIHOS” or “SIHOS Hospitality Group” (the “Company”) is committed in maintaining privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand the purposes for which we collect, use and disclose your Personal Data. All the information gathered on this site is confidential. The information we gather is used for the purposes of this site, and to better serve your interests relating to our products and services. Please take note that this site may contain links to other web sites and SIHOS Hospitality Group Pte. Ltd. is not responsible for the privacy practices of other sites.

For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at www.sihoshospitality.com. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. By interacting with us, submitting information to us, or signing up for any Products and Services offered by SIHOS Hospitality Group Pte. Ltd., you agree and accept our Privacy Policy and Terms of Use and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 In this Privacy Policy, we collect “Personal Information” and “Non-Personal Information”.

Personal Information refers to any data about an individual who can be identified from that data and other information that we have or likely to have access. Such Personal Information you may provide to us include your email address, name, telephone number(s), mailing address, network data and any other information relating to any individuals which you have provided us when you submit to us through the interaction and submission process at the Site.
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.  

1.2 Information collected via Technology 

In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.  We track this information using cookies, or small text files which include an anonymous unique identifier.  Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive.  Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.  

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

2. HOW WE USE AND SHARE INFORMATION

2.1 Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us.  Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you.  For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

2.2 Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience.  We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site.  This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred.  You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.  If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices.  We suggest that you check the Site periodically if you are concerned about how your information is used.

3. HOW WE PROTECT INFORMATION

SIHOS Hospitality Group Pte. Ltd. will take reasonable steps to protect your Personal Information against unauthorized disclosure. We will not disclose your personal information to individuals or any other public bodies except as authorized by law.

We implement security measures to protect your information from unauthorized access. We will protect your information from potential security breaches by implementing certain technological security measures. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

4. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.  You can also indicate that you do not wish to receive marketing communications from us by informing us via our email address.  Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out through informing us via our email address, we may continue to send you administrative emails including, for example, updates to our Privacy Policy.

5. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications.  However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.  This Privacy Policy applies solely to information collected by us through the Site and the Service.  Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service.  To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.  We encourage our users to read the privacy statements of other websites before proceeding to use them.

6. COOKIES

If you visit our page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

7. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this Privacy Policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by placing a notice on our site. You should periodically check the Site and this privacy page for updates.

8. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact SIHOS Hospitality Group Pte. Ltd. by sending an email to sihoshospitality.gmail.com

9. GOVERNING LAW

9.1 This Privacy Policy and your use of this website shall be governed in all respects by the laws of Singapore.

Last Updated: This Privacy Policy was last updated on 3 June 2021.